Communication Mistakes to Avoid at All Costs

great article from Lolly Daskal (@LollyDaskal) on what to focus to become better in our communication. summary of focus points:

1. One-size-fits-all communication.
2. Lack of attention to tone.
3. Avoiding the difficult conversation.
4. Holding back what’s on your mind.
5. Reacting instead of responding.
6. Indulging in gossip.
7. Closing your mind.
8. Speaking more and listening less.
9. Thinking you are being understood

read more @ Inc.com