Communication Mistakes to Avoid at All Costs

great article from Lolly Daskal (@LollyDaskal) on what to focus to become better in our communication. summary of focus points:

  1. One-size-fits-all communication.
  2. Lack of attention to tone.
  3. Avoiding the difficult conversation.
  4. Holding back what’s on your mind.
  5. Reacting instead of responding.
  6. Indulging in gossip.
  7. Closing your mind.
  8. Speaking more and listening less.
  9. Thinking you are being understood

read more @ Inc.com

As Leaders: How To Make The Most Of Our Mistakes

Everyone makes mistakes as we are humans. But do you know how to make the most even out of mistakes? Then think about the following:

  1. Mistakes happen
  2. Mistakes account for character.
  3. Mistakes have lots to teach us.
  4. Mistakes can be fixed if broken.
  5. Mistakes can be laced with an apologize.
  6. Lead From Within

Interested? Then read the great article @ http://t.co/KsDdB3tFGt